Privacy Policy

Effective Date: January 29, 2026

At support@fantatee.com, we believe that trust is built on transparency, whether it’s about how we craft our wood furniture or how we handle your personal data. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and disclose your Personal Information when you visit or make a purchase from https://fantatee.com (the “Site”).

2. INFORMATION WE COLLECT

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

A. Device Information

• Purpose: To load the Site accurately for you and to perform analytics on Site usage to optimize our experience.

• Source: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

• Data Collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

B. Order Information

• Purpose: To provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, and screen our orders for potential risk or fraud.

• Source: Collected directly from you.

• Data Collected: Name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number).

C. Customer Support Information

• Purpose: To provide customer support and resolve issues related to your order or inquiry.

• Source: Collected directly from you via email or chat.

• Data Collected: Name, contact details, and message content.

3. SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above.

• Service Providers: We use trusted third-party platforms to power our online store.

• Payment Processors: We use Stripe and PayPal to process payments securely. We do not store your full credit card details on our servers.

• Shipping Partners: We share your name, shipping address, and phone number with carriers (such as DHL, UPS, FedEx, and freight partners) solely for the purpose of delivering your order.

• Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

4. BEHAVIORAL ADVERTISING

As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

5. YOUR RIGHTS

Depending on where you live, you have specific rights regarding your personal data.

GDPR (European Economic Area & UK) If you are a resident of the EEA or UK, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

• Note on Data Transfer: Your information will be transferred outside of Europe for storage and processing, specifically to the United States (where our headquarters and workshop are located).

CCPA (California Residents) Since Fantatee is based in California, we strictly adhere to the California Consumer Privacy Act (CCPA). You have the right to know what personal information is collected, used, shared, or sold. You have the right to request the deletion of your personal information.

• Do Not Sell My Personal Information: Fantatee does not sell your personal data to third parties for money.

6. DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. We retain this data to comply with legal obligations (such as tax and accounting laws) and to handle any warranty or support issues that may arise with your furniture.

7. COOKIES

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies.

• Functionality: Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection).

• Management: You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

8. MINORS

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

9. CHANGES

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. The date at the top of this policy indicates when it was last updated.

10. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail using the details provided below:

• Email: support@fantatee.com

• Address: 2149 Central Ave Apt A, Alameda, CA 94501-2848, United States

• Support Hours: Monday–Friday, 9:00 AM – 5:00 PM (PT - Pacific Time)